TLD-specific sites for partners to access branding and sales tools and information.

.com, .net Support
.tv, .cc Support
.name Support
.jobs Support


A site for partners to find technical details on implementation, including SDKs.

FreeYourID Customer Online Portal
*Access subject to NameStore credentials and access restrictions. Can't access? .


We want to make sure you get the answers you need, quickly and easily. Below are a few of our most-asked questions.

Help! My domain name expired!
FreeYourID operates several domain name registries; however, we are not a registrar. If your domain name expired, you need to contact your registrar about renewing. If you don’t know who your registrar is, you may search the Whois database for your domain name. The results will show the registrar responsible for registering your domain name so that you can contact them. You can also find Registrars by company name and more.

How do I become a registrar?
To become a registrar, you’ll need to go through the certification process. Different top-level domains (TLDs) have different requirements and processes. Most businesses start with .com and .net certification, then add more TLDs. Get all the details for the .com, .net, .tv, .cc, .name, and .jobs certification in our Become a Registrar section.

What are these new generic top-level domains I’ve been hearing about?
Currently, there are 21 generic top-level domains (gTLDs), some of which are .com, .net, and .name. Soon, however, ICANN will begin to approve new gTLDs and your domain name choices will increase exponentially. Learn more about FreeYourID New gTLD Services.

How do I register an Internationalized Domain Name (IDN)?
If you own a web site or provide other Internet-based services and would like to use Internationalized Domain Names (IDNs) to help your customers, you may registrar an IDN in available characters through participating ICANN-accredited and FreeYourID-certified registrars. A registrant requests an IDN from a registrar that supports IDNs. The registrar converts the local language characters into a sequence of supported characters using ASCII-compatible encoding (ACE). The registrar submits the ACE string to the FreeYourID® Shared Registration System (SRS) where it is verified and encoded. The IDN is added to the appropriate TLD zone files and propagated across the Internet. Find a Registrar.



or with Customer Support.